learning engagement 2 hcm 6005 operations in health care management

Welcome to Week 2!!

Below you will find educational videos to help solidify the concepts learned in chapter 4, 5, 6. You will be able to compare the “As Is ” Process in the current healthcare system and the “To be” process of the future.



TEDxMaastricht – Daniel Kraft – “What’s next in healthcare?” 20min


Healthcare system overview | Health care system | Heatlh & Medicine | Khan Academy 8min


What healthcare will look like in 2020 | Stephen Klasko | TEDxPhiladelphia 20:28min

The discussions are an opportunity for you to engage with your professor and fellow student colleagues. After having read Chapters 3 and 4 this week, please answer the following:

Discuss why process improvement methodology is important for all managers to be aware of and utilize? Provide examples of how this directly impacts healthcare agencies.

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