case study 2234

Read the Case “Volkswagen’s “Clean Diesel” Campaign” at the end of Chapter 14 and response to the following:

  1. In what ways were consumers (car owners) harmed by Volkswagen’s actions?
  2. Did Volkswagen violate any U.S. consumer protection laws, and if so, which ones?
  3. What were the potential benefits and risks to Volkswagen of its decision to defraud consumers and regulators?
  4. If you were an owner of a VW, Audi, or Porsche vehicle equipped with a defeat device, what would be your options? What would you choose to do, and why?
  5. If you were an owner of a VW, Audi, or Porsche vehicle equipped with a defeat device, what would be your options? What would you choose to do, and why?
  6. Was the settlement fair to consumers, or not?
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